About the Campaign
The Campaign for Patient Access was launched by the American College of Cardiology in December 2009 as a national effort to reverse Medicare physician fee schedule cuts that threatened cardiovascular care. The site provided background on the issue, the ACC's legislative and legal response, resources for patients and practices, a newsroom tracking coverage across the country, and ways for supporters to share their stories and support the campaign.
From the Newsroom
Medicare Meltdown: Access to Health Care in "Critical Condition"
A press release warning that cardiology access was in critical condition due to Medicare payment cuts.
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Cardiology Takes Legal Action Against Medicare
The ACC filed suit against HHS Secretary Kathleen Sebelius over the 2010 Physician Fee Schedule.
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ACC Statement on Health Care Reform
The ACC used the State of the Union address to highlight the need to reverse the Medicare cuts.
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Medicare Patients and Physicians Join Petition Drive
Patients and physicians in Washington, DC joined a petition drive calling on Congress for Medicare reform.
Read moreTurn Campaign Infographics Into Effective Advocacy Tools
Clear visuals can make a complicated health policy issue easier to understand, remember and discuss. The Campaign for Patient Access used infographics to explain how payment policy can affect cardiovascular practices, clinicians and the people who rely on timely care. For advocates, these graphics can provide a practical starting point for conversations with decision-makers, journalists, professional groups and local communities.
An infographic is most effective when it does more than decorate a social media post. It should help an audience grasp the issue quickly, understand why it matters to patients and know what action is appropriate. Australian advocates can use the campaign’s material as a foundation while adjusting examples, language and policy references for local audiences.
Start With The Main Message
Before sharing an infographic, identify the single point it is designed to communicate. A graphic may cover physician payment reductions, pressure on specialist practices or the connection between funding and access to care. Trying to explain every detail at once can weaken the central argument.
Write a short summary in plain English before you publish or present the image. For example, you might explain that sustained funding pressure can affect appointment availability, workforce decisions and the services a practice can continue to offer. This gives people context without forcing them to interpret a dense chart on their own.
Think about the audience’s level of knowledge. A cardiologist may understand payment schedules immediately, while a patient in regional New South Wales may be more interested in whether specialist appointments remain available close to home. Use the visual to bridge that gap, not to assume that everyone already understands health financing.
Check Every Figure And Label
Infographics often compress data into a few figures, arrows or comparisons. That makes them accessible, but it also means a small misunderstanding can change the meaning. Check the date, source, geographic scope, units and definitions before using the material in an advocacy email or public meeting.
Pay close attention to whether the graphic refers to a proposed reduction, an enacted policy, an average impact or a specific clinical service. Avoid describing an estimate as a guaranteed result. Accurate wording protects your credibility and makes it easier for medical organisations, MPs and journalists to take your message seriously.
If the original graphic uses United States policy terms, explain them rather than presenting them as Australian facts. Medicare in the United States and Medicare in Australia operate in different ways, and Australian audiences will notice if those systems are treated as interchangeable. A short note can clarify that the infographic illustrates a policy and access issue while the local examples are being adapted for Australia.
Adapt The Story For Australian Audiences
The strongest local adaptation connects the broad policy issue with familiar healthcare experiences. You could relate access concerns to patients travelling from regional Queensland to Brisbane, or from western Victoria to Melbourne, for specialist appointments. Longer travel, limited public transport and the need to arrange time away from work can make a delayed appointment a significant burden.
Language matters as well. Australian readers generally respond better to direct, practical wording than to exaggerated claims. Terms such as “seeing a specialist,” “getting an appointment” and “keeping services available in the community” may feel more natural than highly technical policy language. Keep the tone calm, specific and respectful.
Consider how the mixed Australian health system shapes the conversation. A cardiology practice may work across public hospitals, private hospitals, outpatient clinics and Medicare-funded services. A message about access should recognise that pressures can affect different parts of this system in different ways, rather than suggesting that every patient has the same pathway to care.
Local professional networks can extend the reach of an infographic. State branches of medical colleges, Primary Health Networks, rural health organisations and consumer health groups may share material when it is clearly relevant to their communities. A graphic accompanied by a short local example is more likely to travel through these networks than an image posted without explanation.
Build A Message Around The Image
Use the infographic as the centre of a small advocacy package. Add a concise caption explaining what the audience is seeing, why it matters and what you want them to do next. Depending on the setting, the action could be contacting a representative, discussing the issue with a professional association or sharing a patient experience through an approved channel.
For social media, lead with the consequence for patients rather than the policy label. A caption might explain that funding decisions can influence whether practices maintain appointment capacity, invest in staff or continue offering services in areas where alternatives are limited. Include the source and date so the post remains transparent when it is reshared.
For an email to a decision-maker, pair the visual with one local example and one specific request. An electorate office is more likely to understand the issue when the message identifies a community, service or patient pathway affected by access pressures. Keep the request practical, such as asking for a meeting, a written response or attention to the concerns raised by clinicians and patients.
Printed versions can work at professional forums, community events and patient information sessions. Make sure the text is readable from a short distance and provide a contact point for people who want further information. Do not assume that every audience will scan a QR code or use social media, particularly in communities with limited connectivity.
Use Personal Stories Responsibly
A powerful infographic can open the door to a patient story, but the story should add human meaning rather than replace evidence. Encourage people to describe the practical effect of access barriers: travel time, appointment delays, the need for family support or difficulty coordinating care across services.
Protect privacy at every stage. Obtain clear permission before publishing a name, photograph, diagnosis or identifiable detail. A patient may be comfortable speaking at a private meeting but not appearing in a public campaign. Offer options such as an anonymous account, a first name only or a general description of the location.
Clinicians should also separate professional observations from confidential patient information. A cardiologist can explain patterns in appointment demand or workforce pressure without identifying an individual. Patient advocacy is strongest when it respects dignity, consent and the boundaries of clinical confidentiality.
The campaign’s policy and legal material can help advocates understand the broader response to payment changes. When discussing court proceedings or formal challenges, direct audiences to reliable primary information, such as the campaign’s legal action resources, rather than relying on an unverified summary circulating online.
Recommendations For Stronger Advocacy
A repeatable process helps volunteers, practices and health organisations use visual material consistently. Before publishing or presenting an infographic, check its accuracy, adapt the language for the audience and decide what action the audience should take. Keep a record of the source and version so outdated figures are not reused.
The following practices can improve reach and trust:
- Pair each infographic with one clear patient-access message and one specific action.
- Explain United States policy terms before applying the wider lesson to Australian audiences.
- Add a local example from a city, regional centre or rural community without overstating the evidence.
- Credit the original source, publication date and any underlying data.
- Obtain informed consent for patient stories, photographs and identifiable experiences.
- Provide an accessible text summary for people using screen readers or unable to view images.
Review responses after distribution. Note which questions people ask, which terms cause confusion and which audiences share the material. That feedback can guide future captions, presentations and community briefings without changing the underlying facts.
It is also useful to prepare several formats in advance: a full-resolution graphic, a mobile-friendly version, a short text explanation and a printable handout. This makes the advocacy effort more inclusive and helps practices respond quickly when a policy announcement attracts public attention.
Select one campaign infographic that fits your advocacy goal, verify its figures and write a locally relevant caption before sharing it. Invite a clinician, patient representative or community organisation to review the wording, then send the finished message to an appropriate decision-maker or professional network. Consistent, accurate use of visual evidence can turn a complex funding debate into a clear conversation about maintaining access to cardiovascular care.
Campaign for Patient Access